The door control unit might not listen. Or work at all. Ford is pulling back the curtain on a messy software glitch affecting over 500 Transit Custom and Tourneo vans.
This isn’t about a broken mirror. It is about a computer telling your mirrors to shut up when they need to talk. Specifically, the mirror turn signals. Blind spot indicators. Mirror folding. Window controls. They can all go dark.
Ford says this failure creates a risk of serious injury. Or worse. A crash because you couldn’t signal. Because your windows stuck. Because the van went dumb on the highway.
Who exactly got stuck with this glitch
Only a specific batch caught the virus, if you will. Not a metaphor. Just bad code.
- Model: Ford Transit Custom cargo vans and Ford Tourneo people movers.
- Production Year: 2025 through 2026.
- Total Count: Exactly 507 vehicles.
Check your VIN. If it is in the attached list from the notice, you are part of this unhappy club.
How to get it fixed without paying a cent
Do not try to reboot the mirror yourself. It is a deep code issue. You need an authorized Ford dealer.
Schedule the appointment now. It will cost you zero dollars. Free of charge. That is the deal.
Still confused? Call them.
- Ford Dealer: Visit one near you.
- Ford Customer Relationship Centre: 13 3673.
Don’t wait until you need to signal a lane change and nothing happens. Is it worth the gamble? No. Go fix it. The road does not care if your software was just written in 2025. It only cares that you can see what is coming next.
